Just like many people here, Sensible lured me into signing up multi-years of warranty, then they just went out of business. Please help filing complaint to Federal Trade Commission here: https://www.ftccomplaintassistant.gov/#crnt&panel1-1 Only with enough...Read more
Same experience as many on here. Had a dishwasher go out last August. Promised a payment to replace it. Have called 20+ times since then getting the run around every time (spoke with someone in India stating that they can't help me but they would forward my concerns to...Read more
They took my payment just a few weeks ago knowing they were about to go under! Please let me know if anyone opens a class action suit! Very upsetting!! I hope we can all get our money back soon. They preyed on consumers and this is just not right! They told me my check...Read more
Terrible Customer Service Review
Sensible Home Warranty
I'm really in a jam too. The customer service was terrible and now they are out of business. I just want a prorated refund. How can we take action to get our money back?
I am outrageous and sad and disappointed at me who chose this company and requested a reimbursement multiple times past year while believing they will get it to it someday. I repeatedly called them and received an email from accounts manager saying it's been processed....Read more
I bought a 25 month warranty, I haven't needed to use it for a while, now my AC is out and I have no way to contact them this is BULL!!!!!! I hope they die honestly I hope they kill themselves, my family is poor an i bought the warranty to protect us if something...Read more
I signed up with Sensible in March. I closed on my house in May of 2014. The pool pump has gone out and when trying to contact it only says that the number isn't taking calls at this time. Unbelievable. So apparently since they have shuttered their business...Read more
I had coverage with Sensible Home Warranty and got nothing for it. Every time I had a problem and needed to use the service, Sensible Home Warranty was not able to get a Technician to my house. As the date of my service plan was running out in May 2014, I requested my...Read more
Gloucester Township, New Jersey
Took my money ($1,300 for one year) I had 2 claims for $2,000 in reimbursement and they just kept lying about the money being on its way tip they went out of business. Terrible in every way.....fraudulent scammers that should have to pay every penny back...I will be...Read more
They took my subscription fee and owed me a refund for repair work. Phones are closed. What do I do now? I needed have my AC fixed and they said I could hire my own contractor and they will reimburse the expenses. I sent the bill to them and got a reply that the check...Read more
Sensible Home Warranty is a total scam outfit. I bought a 3-year policy in September, 2012 for $900, and used it twice. The first time I ended up getting my hot water heater replaced, which was good, but found out later that the plumbing company had enormous...Read more
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