filters
state:
Show
city:
Show
Just like many people here, Sensible lured me into signing up multi-years of warranty, then they just went out of business. Please help filing complaint to Federal Trade Commission here: https://www.ftccomplaintassistant.gov/#crnt&panel1-1 Only with enough...
Read more
#506900
Reply to reviews
Same experience as many on here. Had a dishwasher go out last August. Promised a payment to replace it. Have called 20+ times since then getting the run around every time (spoke with someone in India stating that they can't help me but they would forward my concerns to...
Read more
#505749
Reply to reviews
They took my payment just a few weeks ago knowing they were about to go under! Please let me know if anyone opens a class action suit! Very upsetting!! I hope we can all get our money back soon. They preyed on consumers and this is just not right! They told me my check...
Read more
#503853
Reply to reviews

Terrible Customer Service Review

Sensible Home Warranty
#501371
I'm really in a jam too. The customer service was terrible and now they are out of business. I just want a prorated refund. How can we take action to get our money back?
Comment
Show
I am outrageous and sad and disappointed at me who chose this company and requested a reimbursement multiple times past year while believing they will get it to it someday. I repeatedly called them and received an email from accounts manager saying it's been processed....
Read more
Anonymous
Anonymous

Just like many people here, Sensible lured me into signing up multi-years of warranty, then they just went out of business. Please help filing complaint to Federal Trade Commi...

#499329
Reply to reviews
I bought a 25 month warranty, I haven't needed to use it for a while, now my AC is out and I have no way to contact them this is BULL!!!!!! I hope they die honestly I hope they kill themselves, my family is poor an i bought the warranty to protect us if something...
Read more
Anonymous
Anonymous

Just like many people here, Sensible lured me into signing up multi-years of warranty, then went out of business. Please help filing complaint to Federal Trade Commission here...

#494469
Reply to reviews
I signed up with Sensible in March. I closed on my house in May of 2014. The pool pump has gone out and when trying to contact it only says that the number isn't taking calls at this time. Unbelievable. So apparently since they have shuttered their business...
Read more
#494042
Reply to reviews
I had coverage with Sensible Home Warranty and got nothing for it. Every time I had a problem and needed to use the service, Sensible Home Warranty was not able to get a Technician to my house. As the date of my service plan was running out in May 2014, I requested my...
Read more
Gloucester Township, New Jersey
#492012
Reply to reviews
Took my money ($1,300 for one year) I had 2 claims for $2,000 in reimbursement and they just kept lying about the money being on its way tip they went out of business. Terrible in every way.....fraudulent scammers that should have to pay every penny back...I will be...
Read more
Anonymous
Kitty

Please include us in lawsuit!

#490944
Reply to reviews
They took my subscription fee and owed me a refund for repair work. Phones are closed. What do I do now? I needed have my AC fixed and they said I could hire my own contractor and they will reimburse the expenses. I sent the bill to them and got a reply that the check...
Read more
Anonymous
Fred

I am in a similar situation - I just discovered that they have went out of business. What are our recourse? I am out of the $800 Plus for the Home Warranty Coverage for two ...

Anonymous
Scammed like everyone else

I'm out $1400 as promised by them for a furnace repair back in December 2013. I filed complains anywhere I could and nobody has been successful. My contract is still active ...

#490721
Reply to reviews
Sensible Home Warranty is a total scam outfit. I bought a 3-year policy in September, 2012 for $900, and used it twice. The first time I ended up getting my hot water heater replaced, which was good, but found out later that the plumbing company had enormous...
Read more
Anonymous
Anonymous

I had almost exactly the same experience, in Mississippi, except that my plumber was smart enough to insist I pay up front and be reimbursed by SHW. Needless to say, I was onl...

#488194
Reply to reviews