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Been having the same runaround as others with this company. The Better Business Bureau has a lot to say about this company. http://www.bbb.org/reno/business-reviews/home-warranty-plans/sensible-home-warranty-in-sparks-nv-90007878 . There is a name & phone number...
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#433208
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My AC was broken during the week of 7/1 with the crazy heat wave in N. California. Called Sensible on 7/1 and tried to have a repair service appt. Called again on 7/3, Sensible noted the contractor was found and work order was confirmed. The contractor's name NWP...
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#429629
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Signed up last August (didn't see too many negative reviews). Had problem in October with two appliances. Guy who came out said they couldn't be repaired, I'd get some money toward new ones. Supposedly sending check(s) since then (8 months), and so far nothing. RUN,...
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#429494
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They are literally the worst company to deal with! They owe me thousands of dollars for home damage! Their contractors came and made my house a mess. Pipes started leaking because they didn't know what they were doing. They never fixed it, sensible did not care. Now, I...
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klefin
klefin

Hi, If you would like to join a distribution list in order to get a class action suit started, please email me at lefinfamily@kc.rr.com Thanks, K

#420182
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I've contacted the company 3 times in 2 weeks and have yet to hear from a contractor to fix my dishwasher. This is *** poor service for the amount of money I've just laid out for this warranty plan. I put in a claim in April from emergency work where I called the...
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#415977
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This company does not pay it's bills. They have owed us for work done for months now and I don't really expect to get paid since they do not respond to calls or emails. I just get an answering service that takes a message. Don't trust them! Sensible Nonsensical Home...
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#415192
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We ran a call for this warranty company because they stated they did not have any contractors in network in our area. We performed the diagnosis, called in for authorization, and completed the repair. We sent in the copy of the service report, our invoice, a copy of...
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#414872
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I work for a small plumbing company. Sensible Home Warranty contacted us to do some jobs for their clients and we did four small jobs in the same month. Then the struggle to get Sensible to pay us began. We finally received payment for one invoice five months later,...
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#414303
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Sensible Home Warranty - Lying about Reimbursement Check
I have been trying to get money for my refrigerator repair for 9 months (since Aug of 2012). It is a legitimate expense that they agreed to pay on first claim filing but they keep lying about sending the reimbursement check. Every month when I don't receive the check ,...
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#411570
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It has been brought to my attention that several customers on this web forum believe they have not been adequately serviced or are owed reimbursement checks. Sensible Home Warranty is committed to customer satisfaction on all levels and I invite anyone with an issue to...
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IamNOThappy
IamNOThappy

8 months waiting for reimbursement should be MORE THAN LONG ENOUGH! :sigh :sigh

#410482
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